Wolfen Clean Co.
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Terms of Service

Effective date: May 27, 2026  ·  Wolfen Clean Co.  ·  Austin, TX

These Terms of Service ("Terms") govern your use of services provided by Wolfen Clean Co. ("we," "us," or "our"), including our website at wolfenclean.com and any cleaning services you book through us. By using our website or booking a service, you agree to these Terms.


1. Services

Wolfen Clean Co. provides residential apartment cleaning services in the Northwest Austin, Texas area. Services are performed by Noel Wolfen and are subject to availability. A booking request is not a confirmed appointment until we have sent you a confirmation.

2. Booking & Cancellation

You may request a booking through our website or by contacting us directly. We will confirm or follow up within a few hours during business hours (Monday–Saturday, 8 AM–6 PM CT).

  • Cancellations made at least 24 hours before your scheduled clean: no charge.
  • Cancellations with less than 24 hours notice may be subject to a fee to cover reserved time.
  • We reserve the right to reschedule due to illness, emergency, or conditions outside our control. We will notify you as soon as possible.

3. Payment

Payment terms will be communicated when your booking is confirmed. We currently accept cash, CashApp, and PayPal. Payment is due upon completion of each service unless otherwise agreed in writing.

4. Access to Your Home

You are responsible for providing safe access to your apartment at the scheduled time. If access is not available at the time of service and we are not notified in advance, a trip fee may apply.

5. Liability

Wolfen Clean Co. carries general liability insurance (certificate available at wolfenclean.com/docs/certificate-of-insurance.pdf). We take great care with your belongings; however, we ask that you secure or identify any fragile, irreplaceable, or high-value items before your service.

Our liability for any claim arising from a cleaning service is limited to the cost of that individual service.

6. SMS Messaging Terms

By providing your mobile phone number and checking the SMS consent box on our booking form, or by texting CLEAN to (512) 222-1876, you consent to receive text messages from Wolfen Clean Co. at the number provided. Messages may include:

  • Booking confirmations
  • Appointment reminders
  • On-my-way and completion notifications
  • Follow-up messages related to your service

Message frequency: Varies, typically 2–4 messages per booked appointment.

Message and data rates may apply. Check with your mobile carrier for details.

To opt out: Reply STOP to any message at any time. You will receive a single confirmation and no further messages.

For help: Reply HELP or contact us at hello@wolfenclean.com or (512) 222-1876.

Consent to receive SMS messages is not required as a condition of purchasing any services.

7. Website Use

You agree not to use our website for any unlawful purpose or to interfere with its operation. We reserve the right to modify or discontinue the website at any time without notice.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms. The effective date at the top of this page will reflect the most recent update.

9. Contact

Questions about these Terms? Contact us at hello@wolfenclean.com or (512) 222-1876.


See also: Privacy Policy

Wolfen Clean Co.

Professional apartment cleaning in Northwest Austin, TX. Founded by Noel Wolfen.

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